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Active Clients
About US
ITO Security specializes in cost-effective IT security solutions for enterprises.
Our technical expertise helps clients boost cybersecurity and maximize their investment.
Our skilled consultants are backed by strong infrastructure, proven methods, and established processes across the region.
We are dedicated to delivering projects on time, maximizing ROI, and offering comprehensive post-implementation support to help clients fully leverage their security investments.
At ITO Security, integrity is central to our mission. We prioritize trust-based relationships with clients and uphold high ethical and professional standards.
16+ Years
of experience in the specialized field
Company HISTORY test
2009 Aug: ITO Security Pte Ltd in-corporated
2010 Jun: ITO Security Sdn Bhd in-corporated
2014 Mar: PT Inovasi Teknologi Optimasi in-corporated
Achievements
2012: IBM Software Top Performer (Tivoli - BigFix)
2013: IBM Tivoli Deployment Accreditation – A-Level Accredited
2015: Serena award ITO Security for valued reseller for Singapore, Malaysia and Indonesia
2016: Avnet IBM Hall of Fame for being Top Partner Contributor Award
2017: Authorized Managed Service Provider for IBM BigFix Family
2018: IBM BigFix Business Partner of the Year
Value Proposition
Bringing along our knowledge, experience and credentials, ITO Security is in a strong proposition to ensure our clients gain following value to their investment.
Vision
To give customer most satisfying software usage experience possible.
Mission
To make Innovative use of ‘best-of-breed’ Technologies, to secure and Optimize the computing environments of end user.
K+
Analytics Projects%
Automation Success%
Cloud ReliabilityOur COMMITMENTS
With our knowledge and experience, ITO Security is well-positioned to deliver value to our clients' investments.
- To provide premium services at an affordable rate.
- To prioritize account integrity and foster strong partnerships.
- To build relationships based on trust and quality.
- To conduct ourselves ethically and responsibly at all times
- To ensure timely delivery in accordance with project timelines to maximize return on investment(ROI).
- To offer quality after-sales services to ensure investment potential is fully realised
Technology PARTNERS
OpenText
OpenText brings decades of expertise to unlock data, connect people and processes, and fuel trusted AI—transforming information into outcomes and redefining the future of work.
Dynatrace
Dynatrace is a recognized leader in unified observability and application performance monitoring, and a valued technology partner in our mission to deliver intelligent, data-driven IT solutions.
HCL BigFix
HCL BigFix, a leading endpoint management and security platform, is a key technology partner in our commitment to delivering secure, efficient, and scalable IT operations.
Our SERVICES
CARE PACK
ITO Security is a fully certified and authorized partner for the solutions we provide. We are pleased to offer the ITO Care Pack to our customers who are looking for the best support in the region.
99.9%
Uptime Guarantee
24/7
Expert Support
100+
Satisfied Clients
Valued Reseller
Application Delivery
We provide implementation, enhancement, and support services that connect strategic planning with execution.
Our expertise aligns your software development lifecycle (SDLC) with business goals, boosting efficiency and value.
IT Operations Management
We provide IT Operations solutions to help you manage your technology landscape efficiently.
Our AI-driven platform enhances IT performance and modernizes the IT service experience through advanced IT Service Management (ITSM), boosting user productivity and agility.
Application Monitoring
Our solution leverages modern, full-stack monitoring to provide complete visibility into application performance, tracking user experience and back-end infrastructure.
This continuous monitoring allows for early detection and resolution of issues, ensuring a positive customer experience.
Cyber Resilence
Cyber resilience is an organization’s ability to endure and recover from cyber attacks or data loss.
Our solutions enhance this resilience with award-winning security and data management, helping organizations build trust, ensure reliability, and maintain business continuity during disruptions.
Our PROJECTS
-
01
Enterprise
Functional Automation Testing
(SILK, UFT, OCTANE)
As a leading IT services provider, ITO Security helps clients improve their application quality assurance processes using top tools like Silk, UFT, and Octane. We ensure high-quality applications by integrating testing throughout the Software Development Lifecycle (SDLC).
- Implementation and configuration of testing solutions
- Defining the scope of the Application Under Test (AUT)
- Developing and executing automated test assets
- Utilizing a "shift-left" approach for early defect resolution through collaboration with users and developers
- Planning and managing automated test execution
- Enhancing test assets for better structure, scalability, and reusability
02
Premium
Performance Testing
(LOAD RUNNER)
ITO Security helps clients enhance efficiency, speed, visibility, and quality throughout the application lifecycle. Our solutions allow organizations to proactively identify and eliminate performance bottlenecks, improving the go-live experience.
- Implementing and installing solutions
- Defining business processes, conducting tests, and gathering datasets
- Managing deployment activities, including access requests and configurations
- Leading pilot phases with automation and performance testing
- Collaborating with users to analyze and optimize test results
03
Standard
Change Management
(DIMENSIONS CM)
ITO Security provides a process-based solution to automate development tasks and change management, such as version control and configuration management.
- Solution implementation and installation
- Consultation on best practices and requirements gathering
- Change management and configuration setup
- Deployment and configuration setup
04
Standard
Dynatrace
Transformation is driven by our AI-powered observability and security platform, in partnership with ITO Security. We help customers navigate complexities, bridging observability gaps and providing real-time answers.
- Implementing and maintaining solutions
- Consulting on improving observability across various domains
- Utilizing AI analytics to predict and prevent operational issues
- Enhancing Dynatrace capabilities for better stability and automation
- Rapidly triaging issues and collaborating with support teams
05
Standard
OpenText Availability
(CARBONITE)
With years of experience, ITO Security has successfully implemented OpenText Availability (formerly known as Carbonite Availability) as part of our clients' business continuity plans. OpenText Availability is a proven, user-friendly, and scalable solution for high availability and disaster recovery in the enterprise.
- Conducting feasibility studies, implementation, and maintenance of the solution
- Consulting on business continuity planning (BCP) and execution
- Performing health checks and optimizing configurations
- Assisting in BCP drills and activities
Why ITO SECURITY?
Why CHOOSE Us?
01
We Understand
ITO consultants with years of software knowledge and implementation experience, we are committed to listen and understand our clients’ business, issues and challenges.
02
We Provide
ITO provide solution by working closely with our clients for the set of outcomes that align with client’s core value, market and surely the fast ROI.
03
We Care
ITO’s vision is to give customer most satisfying software usage experience possible. Thus ITO are committed to provide continuous support and enhancement to ensure customer investments potential are fully realized.
04
We Deliver
ITO is committed to deliver the provided solution better than expected through its methodology and leadership.
Frequently Asked Questions
1. What does ITO Security specialize in?
We are a system integrator specializing in IT security, application quality assurance, and IT operations management, helping businesses in Singapore, Malaysia, and Indonesia secure and optimize their IT environment.
2. What does 'ITO' stand for?
ITO stands for Innovation, Technology, and Optimization. This represents our mission to use the best technologies to secure and optimize our clients' computing environments.
3. What is 'Shift-Left' testing?
'Shift-Left' means we start testing earlier in the development process. This approach catches and resolves defects sooner, making fixes much cheaper and faster.
4. How does Dynatrace help manage our applications?
We implement the Dynatrace AI platform to give you 'Observability'—a deep, real-time view into your entire system. The AI automatically finds the exact root cause of any issue, allowing you to prevent problems before they happen.
5. How do you keep all our computers and servers secure?
We use HCL BigFix to manage all your endpoints (PCs, servers, etc.) from one place. This ensures all your systems are automatically patched, compliant, and secure against threats.
6. What is OpenText Availability (formerly Carbonite)?
It is our solution for Disaster Recovery and High Availability. We implement it to continuously replicate your critical systems and data, ensuring your business stays running with minimal downtime, even after a disaster.
Our TEAM
As a whole, ITO provides sales and technical support for the region of:
Singapore | Malaysia | Indonesia
Singapore
ITO Security Pte Ltd
7 Temasek Boulevard
#12-07 Suntec Tower One
Singapore 038987
+65 6214 9733
sales@itosecurity.com
techsupport@itosecurity.com
Malaysia
ITO Security Sdn Bhd
28, Jalan 2/27C Section 5,
Wangsa Maju 53300
Kuala Lumpur, Malaysia
+6012 398 9836
sales@itosecurity.com
support_my@itosecurity.com
Indonesia
PT. ITO (Inovasi Teknologi Optimasi)
Jl. Ciputat Raya No. 6C,
Pondok Pinang, Jakarta Selatan 12310
Indonesia
+6221 769 8050
sales_id@itosecurity.com
techsupport@itosecurity.com
Our CLIENTS
Come join us!
